State Library Web Site Redesign
The State Library is redesigning our website with the goal of creating the best possible experience for our users. Please take a moment to have a look. We welcome your feedback on the new web site.

Public Library Standards

The 2012 Public Library Standards are benchmarks of conditions necessary for effective library service in North Carolina. These benchmarks are organized into five sections: Administration, Facilities, Human Resources, Resources and Services.

Within each section, the benchmarks are organized by three categories:

Public Value – practices that demonstrate effective stewardship of public funds and establish the Library’s relevance and impact in the community.

Management – practices that result in effective and sustainable library operations.

Community Engagement – practices that build collaborative relationships and involve community members in planning, developing, using and evaluating library services.

The Standards are available below as a complete document and by sections. Links to recommended resources and tools follow each section.


Jennifer Pratt
Chief of Library Development
Telephone: 919-807-7415