Public Library Standards

The 2012 Public Library Standards are benchmarks of conditions necessary for effective library service in North Carolina. These benchmarks are organized into five sections: Administration, Facilities, Human Resources, Resources and Services.

Within each section, the benchmarks are organized by three categories:

Public Value – practices that demonstrate effective stewardship of public funds and establish the Library’s relevance and impact in the community.

Management – practices that result in effective and sustainable library operations.

Community Engagement – practices that build collaborative relationships and involve community members in planning, developing, using and evaluating library services.

The Standards are available below as a complete document and by sections. Links to recommended resources and tools follow each section.


Jennifer Pratt
Chief of Library Development
Telephone: 919-807-7415