Know Before You Go

Procedures For Visitors

The Government and Heritage Library will be open to the public on November 12th with some new procedures in place to help ensure the safety of staff and visitors:

  • The GHL requires patrons to schedule an appointment. Appointments are a maximum of 1 hour but can be made consecutively. Only visitors with an appointment will be allowed in the building
  • Visitors are encouraged to follow the “Three Ws” as outlined by the N.C. Dept. of Health and Human Services – WEAR a cloth face mask; WAIT in line at least six feet away from others, and WASH hands frequently or use hand sanitizer. If you are experiencing symptoms of illness, we ask that you postpone your visit. 

Onsite library hours will be Monday-Friday, 1:00 p.m.-4:00 p.m.

Researchers are encouraged to use the GHL’s online resources. Contact staff to determine if research can be conducted remotely, https://statelibrary.ncdcr.gov/ghl/contact.

Please check our website often for updates or contact us at slnc.reference@ncdcr.gov or 919-814-6790 (please note if you leave a message your call may be returned from a different number).

*An appointment for a Library Research Visit applies only to the N.C. Government & Heritage Library. If you also wish to conduct research at the State Archives of North Carolina during your visit, a separate appointment must be made. See https://archives.ncdcr.gov/about/visit/visit-state-archives-north-carolina for more information.

Safety First

Wellness and Protection

  • If you are feeling sick or unwell, stay home.
  • Staff and visitors are required to wear face coverings in accordance with  Executive Order 163.
  • Hand sanitizing stations are available in the reading room.
  • Staff will wear gloves to handle materials, changing gloves often.

Social Distancing

  • The GHL reading room can accommodate a maximum of six visitors at any given time.
  • To ensure social distancing, we have installed protective plexiglass at our reference desk and have software that allows us to help patrons remotely.
  • There will be a limited number of computers and scanners for public use in the reading room.
  • Markers on the floors will show you where to stand when waiting for assistance.

Additional Information

  • Researchers should bring their own pen or pencil, laptop or other electronic devices, and camera/phone for making copies of documents.
  • If you are using the public photocopier or need to print from a computer, please bring exact change (copies are $0.10 each) or pay by check. We cannot make change at this time.

Reserve A Time to Visit

Hours: Monday–Friday, 1 p.m. - 4 p.m.

Research appointments are required

To use your time at the Library more efficiently, call or email us at slnc.reference@ncdcr.gov or 919-814-6790 to talk to our reference staff before you make an appointment.

You may also contact us for a 30 minute Book A Librarian consultation (please contact us five business days in advance to ensure we have available staff).

*An appointment for a Library Research Visit applies only to the N.C. Government & Heritage Library. If you also wish to conduct research at the State Archives of North Carolina during your visit, a separate appointment must be made. See https://archives.ncdcr.gov/about/visit/visit-state-archives-north-carolina for more information.

More Things To Know

Due to limited hours and room capacity, visitors can take steps before their visit to maximize their time in the library. If you are uncertain about what resources to check next contact us at, slnc.reference@ncdcr.gov with your question.

Other options:

  • Researchers are encouraged to use the GHL’s online resources.
  • Contact staff to determine if research can be conducted remotely, https://statelibrary.ncdcr.gov/ghl/contact.
  • Get a Library card! If you are a North Carolina resident, begin the registration process online.
  • Search the Library’s catalog to identify materials you would like to see when you visit.
  • Visit the North Carolina Digital Collections to explore our digital resources.
  • Please take our online Roots MOOC (Massive Open Online Course) for family researcher beginners.
  • Search the US Census during the years of your ancestor’s lifetime. Ancestry, Heritage Quest, and Family Search (free) may be accessible through your local public library.
  • If you need to access original documents, please coordinate your visit with the State Archives of NC.