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Courtney BrownNC Cardinal Systems Librarian

Courtney served as Technology Manager of The Prezell R. Robinson Library located on the campus of Saint Augustine’s University, from 2012 - 2018. During her time at Saint Augustine’s, she developed a growing interest in Librarianship. To further nurture her interest, in 2014 she enrolled in North Carolina Central University, where she obtained a Master’s Degree in Library Science with a concentration in Academic Libraries.  With a background in education, speech pathology and audiology, customer service and technology, prior to Saint Augustine’s, Courtney had the opportunity to serve as a teacher, helpdesk specialist and other various roles that focused on technology and customer service.

In 2018, Courtney joined the State Library in the position of System Consultant for NC Cardinal.  As System Consultant, she utilizes her vast areas of expertise to provide exceptional service to the members of the NC Cardinal Consortium. Services include but are not limit to:

  • Customer Service and User Experience
  • Assistance with the Evergreen Integrated Library System
  • Migration efforts of newly incoming libraries to the NC Cardinal Consortium
  • Responses to service request using the consortium ticketing system

Contact Information:
Phone: 919-814-6799
Email: courtney.brown@ncdcr.gov
Mailing Address:
4640 Mail Service Center
Raleigh, NC 27699-4640

Division:
Library Development