Status of State Library Services

Status of services updated Sept 29, 2020
While State Library Staff are working remotely, email is often the fastest way to contact Library Development Consultants.


Adult and Youth Services

For Adult Services questions email

For Youth Services questions email


Annual Report

The Annual Statistical Report is due on October 2, 2020.

For guidance on tracking statistics, please refer to the FAQ document. General information regarding local COVID-19 responses will be collected on the FY2020 survey. Additional minor changes are expected for the FY2020 survey. Visit LibPAS to view the FY2019 Instructions, Survey Form and training materials.

Questions on the Annual Report? Contact Amanda Johnson at

Continuing Education Workshops

All in-person events are cancelled at this time until further notice. Virtual learning opportunities can be found on our CE CalendarNiche Academy and WebJunction.

For further questions, contact Lauren Clossey at


Procedures for grants are unchanged. For further assistance and more information, contact Catherine Prince at or visit the grants page.

NC Cardinal

Documentation and support are always available online. For more questions about Cardinal, contact


Public Librarian Certification

Applications for certification will continue to be accepted and processed. For further assistance and more information, contact Lauren Clossey at

Public Library Management

All in-person trainings for Trustees and Friends are cancelled at this time until further notice. Virtual learning opportunities and resources can be found at United for Libraries and the State Library Trustee Resources page.

For Public Library Management questions email


State Aid

The timeline for the FY20-21 North Carolina State Aid packet has been modified.  FY20-21 packets are available online and completed applications due by close of business day on October 2, 2020. For assistance and more information, contact Tanya Prokrym at


Government & Heritage Library

The library building is closed to the public. Access online resources via our website or chat with a librarian Monday-Friday 8-5pm.

Library for the Blind & Physically Handicapped

LBPH continues to offer service by phone and email, and patrons always have access to the collection through the online catalog. BARD is available for those who use the service and patrons who are not signed up for BARD service can enroll in the service at here or by calling are library at 1-888-388-2460.



North Carolina Humanities Council

The Council has suspended in-person Fall 2020 (August 2020 - November 2020) and Winter-Spring 2021 (January 2021-April 2021) Let’s Talk About It series. They are not currently accepting grant applications for this program. See the NCHC website for more updates.