For decades, several organization development thought leaders held the notion that the teams composed of the best and the brightest would consistently be among the highest-performing teams. We now know that while IQ is vital to success in several aspects of workplace performance, EQ, or Emotional Intelligence, is equally as important. While IQ manifested in functional expertise can produce business results, EQ how often determines how successful we are in life and our careers. When we consider the truly extraordinary people who inspire and make a difference, we begin to see that they do this by connecting with others at a personal and emotional level.
During this session, attendees will:
- Identify the blueprint of emotional intelligence
- Understand how to harness emotions
- Apply optimism to adverse situations
- Develop a personal vision for applying EQ in the workplace
This session is part of the 3-Part CE Series for Professional Librarians, Presented by Jay Turner.
This project is made possible in part by the federal Institute of Museum and Library Services (IMLS) under the provisions of the Library Services and Technology Act (LSTA) as administered by the State Library of North Carolina, a division of the NC Department of Natural and Cultural Resources (IMLS grant number LS-253645-OLS-23).