Branch Manager - Greensboro McGirt Horton Branch

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Description

The Branch Managers for McGirt Horton and Glenwood (2 vacancies) are responsible for efficiently and effectively operating a library branch, providing excellent customer service, and engaging with colleagues and the community. This position supervises public service operations--circulation, scheduling meeting/work spaces, and delivering library services and programs for children, teens, and adults.


Key Responsibilities: Public Relations and Community Engagement: Serve as the primary contact for community inquiries and customer service. Manage the public service desk, assist with reference, readers' advisory, and resolve concerns.


Administration: Assist in strategic planning and response to community needs. Serve on the Library’s Managers Team, develop and assess branch-specific programs, manage budgets, and report statistics.


Human Resource: Supervise and develop branch staff, create work schedules, foster teamwork, participate in recruitment, selection, training, and evaluations.


Facility Management: Oversee branch maintenance, safety, and functionality. Coordinate facility improvements and regulatory compliance. Implement safety measures and conduct inspections.

Qualifications

  • Master’s Degree with 4-6 years of experience managing a library facility, operations, and distribution of library materials.
  • Experience providing excellent customer service and managing public service operations.
  • Supervisory experience, including staff development and team leadership.
  • Budget monitoring, performance analysis, and strategic planning experience.
  • Proficiency in Microsoft Office software (Word, Excel, PowerPoint, Outlook).
  • Preferred Qualifications: 2+ years public library work experience.
  • Experience Using ILS (WISE).
  • Experience supervising extensive youth services programs.
  • Experience in strategic planning/community engagement.
  • Bilingual skills are a plus.

Salary: $52,021-$68,449 entry