Description:
Position Objectives
The McDowell County Public Library is seeking a dynamic and customer-focused Circulation
Manager to lead our circulation team and ensure a welcoming, efficient, and positive
experience for all patrons. In this role, you will oversee daily circulation desk operations,
support frontline staff, and work collaboratively with other library departments to enhance
services. If you are passionate about providing excellent customer service and thrive in a team-oriented environment, we encourage you to apply!
Qualifications:
Minimum Requirements
● Strong verbal and written communication skills, with a customer-first approach.
● Experience in supervising, training, and leading a team, particularly in a customer-facing environment.
● Excellent organizational skills and the ability to handle multiple priorities.
● Proficiency with library systems and technology (e.g., integrated library systems, self-checkout stations).
● Ability to work collaboratively across departments to ensure smooth library operations.
Preferred Experience:
● Master's degree in Library Science, Information Management, or a related field.
● At least 3 years of library experience, with a focus on circulation services.
● Previous experience in staff supervision and performance management.