Communication Under Fire with Bonita Patterson
Have you ever had a conversation in which no meaningful communication was happening? Did frustration mount? Was the relationship damaged? We’ve all been there. You can handle tough conversations while strengthening relationships, no matter what are the stakes, or how high the pressure.
As a result of this half-day, virtual workshop you will:
- Recognize the factors that derail conversations
- Better manage yourself when your hot buttons have been pushed
- Understand the most effective communication style to use in challenging situations
- Anticipate the communication styles that disrupt the discussion
- Have tools to improve your communication results
Webinar Details:
- Date/Time: Tuesday, November 16, 2021, 12:30 pm- 4:30 pm Eastern
- The State Library of North Carolina will provide live captioning for this program.
Register:
North Carolina library staff are invited to register for Communication Under Fire: How to Sharpen Your Skills and Influence Others, https://slnc.info/CUF.
This program is supported by grant funds from the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act (LSTA) as administered by the State Library of North Carolina, a division of the NC Department of Natural and Cultural Resources (IMLS grant number LS-249980-OLS-21).