Description: The Community/Neighborhood Library Manager is responsible for the daily operations of a branch including supervising, training, scheduling staff, providing information and services, and modeling customer service. Serve as a liaison between the library and their branch community by reaching out to area organizations, providing outreach services, and promoting the library and its services. Ensure the branch follows library vision, mission, and strategies. Ensure the branch is an essential component of the community. Resolve escalated customer issues. Responsible for ensuring issues with facilities, technology, and security are reported timely and appropriately. Work collaboratively with peer library managers. Train library staff in library methods and procedures. Maintain a variety of library records and statistics.
Qualifications: Minimum of five years of varied and increasing library and leadership experience. Master’s degree in Library Science from an ALA-accredited institution.