Description:
The Interlibrary Loan (ILL) Technician provides requested copies of articles and physical items in response to requests from other libraries promptly, retrieving physical materials from the library collections and scanning and transmitting articles electronically when requested. This position works in the ILLiad client and OCLC Worldshare to fulfill incoming lending requests from other institutions.
The Technician handles all Document Delivery requests and is responsible for shipping and receiving of library items to and from other institutions. The position assists with mail and package deliveries for UNCW Library, creates and updates address records in ILL shipping software, files missing claims, and serves as point of contact for Seahawk Mail and the UNCW Warehouse regarding shipping. The Technician manages course reserves, inventories office supplies and submits supply order requests as needed. The position provides support to the ILL Specialist as needed.
Qualifications:
- Minimum: High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.
- Preferred: Library experience is highly desired. Experience with Atlas Systems ILLiad software, OCLC WorldShare, and Innovative Interfaces Sierra ILS
Salary: $41,585-$47,318