Description:
- Oversees and manages the adult services department and all corresponding services, staff and programs
- Hires, supervises, trains, evaluates, and schedules staff
- Assigns duties for projects and day-to-day activities
- Oversees and coordinates the branch’s reference services and initiatives
- Compiles, prepares, and maintains reports, records, and statistics for the department
- Performs and ensures excellent customer service for complex reference, reader’s advisory and information and technology questions
- Proactive reference; answers complex customer questions about information and technology resources
- Provides one-on-one instruction/training for customers on an appointment basis
- Prepares and presents programs, trainings and classes for adults and all-ages audiences including classes on computer skills, library resources and databases
- May host and facilitate book clubs
- Resolves intermediate customer complaints; refers more complex issues to branch manager
- Knows and enforces rules governing the use of the library
- May host and facilitate library book clubs
- Staffs the online chat reference service
Qualifications:
Graduation from an accredited college or university with a master’s degree in library science and one (1) year of professional library experience, preferably including six months of supervisory experience.
Salary: $54,791.94/year