Description:
Full-time Library Assistants in an Adult Services Department balance their time working on busy service desks with providing operational and programming support. Library Assistants provide reference, readers’ advisory and basic technology assistance to members, and support youth programming under the direction of a Librarian.
Key Responsibilities:
- Work directly with the public on a service desk providing excellent customer service, including checking books out, issuing new library cards, and providing assistance with patron informational and reading needs
- Provide operational assistance to maintain the efficient running of the library, which may include assisting with the coordination of Library Page schedules and work
- Assist in the delivery of library programs for youth under the direction of a Librarian
- Assist the public with basic technology and online searching
- Create attractive book displays
Qualifications:
The Basics (Required Education and Experience)
- Associate's degree
- No specific experience required
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
- Public Library experience working on a service desk
- Customer Service or Bookstore experience
- Experience working directly with children, for some locations
- For some locations, Spanish-language skills desired