Library Assistant (Circulation) - Durham County Public Libraries

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Position Description: Support library circulation functions such as registering new borrowers, checking items in and out, pulling holds, shelving materials, processing rounds, stocking displays, collecting fees, and the daily intake and delivery of library materials. Answer questions and provide routine information in person, virtually, and over the phone. Appropriately enforce library policies and procedures. Assist with collection maintenance, including keeping shelves orderly, shifting books and materials as needed, and emptying the book return as needed. Provide excellent customer service in a team-based environment. Work at the adult, business, teens, and children’s information desks as part of cross-scheduling training. Assist with money handling to include, but not limited to, daily revenue reports, cash register usage, and coin-op machines. Check and maintain the Main Library’s lost and Position Description found. Serve on system teams and committees as assigned. Assist with special projects that support the library’s strategic plan.

Qualifications: Strong Customer Service skills. Strong ability to learn and adapt to new technology. General knowledge of library principles, methods, materials, and practices.
Effective oral, written, and phone communication skills. Ability to use personal computers, word processing, and spreadsheet software. Must be able to lift, push, and carry up to 40 lbs.

Salary: $39,348 - $53,096