Description: This position is responsible for providing high quality customer service assistance in person, by phone, and email. Work involves use of library technology and good judgment in application of library policies and regulations. The employee is responsible for assisting citizens in locating resources and materials, planning and assisting in programs and activities, and troubleshooting of library equipment. Work requires a high level of courtesy and tact in dealing with other library staff and the public. The assigned duties of this position may vary depending on specific needs of the library and the division of workload. Work is performed under the direct supervision of the Branch Manager and is reviewed through observation and public feedback for quality and effectiveness in fulfillment of library objectives as outlined by the Library Director.
Qualifications: High school diploma and one year of customer / patron service within a library or bookstore setting.
Salary: $30,382.14