DESCRIPTION
An employee in this class provides customer service and clerical work at the circulation desk assisting the public at the library. Work includes checking books or other media in and out, assisting patrons in locating materials, typing, filing, issuing library cards, collecting payments, shelving books, preparing materials for programs and displays, delivering programs and assisting patrons in the use of catalog, computers, audio-visual and other equipment. Work involves accuracy and significant public contact. Work requires employees to be tactful and courteous. Work is performed in an inside environment under regular supervision; other technical and professional employees are available to assist with unusual questions or situations. Work is evaluated for customer service effectiveness and accuracy of work activities through daily observations, discussions and review of completed work.
Please note: The schedule for this position is as follows: Monday - Friday 2:15pm-6:15pm and every third Saturday 10:00am-3:00pm
QUALIFICATIONS
High school diploma supplemented by courses in office practices and/or moderate related clerical, or customer service experience required; some college level courses and experience working with the public in a library or bookstore preferred; or equivalent combination of education and experience.
SALARY
13.78 / per hour