Library Assistant II - Chatham County Public Libraries

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Position Description: Are you looking for a rewarding position where you can grow your skills, serve your community, and be part of an incredible team?  With the opportunity for learning and growth, you'll develop a broad range of skills while contributing to a welcoming and dynamic library environment. This is a chance to work with a supportive team and have the chance to develop your career in library services. In this position, you’ll be part of a community-focused team that values your contributions, and we offer the best benefits around! Ready to start your journey with us? Apply today and help make a difference!

Performs skilled administrative support work at the circulation desk, preparing materials for circulation, providing assistance to library patrons, supporting the delivery of programs and services for patrons of all ages, and performing related work as apparent or assigned. Work is performed under the moderate supervision of the Library Assistant III or the Library Branch Manager. Some evening and weekend work is required. Some travel to different branches may be required.

Essential Functions

  • Processes and labels new library materials;
  • Maintains the operation of the library circulation desk, checks materials in and out utilizing an automated system, and shelves and ensures materials are in order, empties outdoor book drop as needed;
  • Answers telephone, directs callers to the appropriate staff, renews materials, places requested materials on hold, and contacts patrons;
  • Registers new library patrons, updates and corrects patron registration information, and issues new and replacement library cards;
  • Provides assistance to library patrons relating to library computers and materials; reserves computers for patrons;
  • Assists with and devises and implements library programming;
  • Performs reader's advisory and reference services; assists patrons with locating materials; receives and forwards interlibrary loan requests;
  • Receives money for copies, overdue materials, lost or damaged books, and replacement of cards; operates cash register with accuracy;
  • Reconciles cash register and prepares and makes bank deposits;
  • Reports maintenance issues, retrieves copier paper and supplies as needed, and sends items for repair;
  • Implements and reviews circulation policies and procedures and performs opening and closing procedures;
  • Performs other duties as assigned.

Minimum Qualifications:

Associate’s Degree or higher and moderate experience in library, computer, clerical or other public service work, or an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

  • General knowledge of basic library procedures, methods, and techniques;
  • General knowledge of the library circulation functions;
  • General knowledge of office procedures and records maintenance techniques;
  • Skill in the use of library equipment, materials, and resources;
  • Ability to exercise initiative and independent judgment;
  • Ability to plan and supervise the work of subordinate personnel;
  • Ability to operate standard office and computer equipment and perform basic word processing and data entry;
  • Ability to deal tactfully and courteously with the public;
  • Ability to establish and maintain effective working relationships with library patrons and associates.

Salary: $39,626.00 - $50,524.00 Annually