Description: Assisting customers; operating public service areas; registering customers; shelving books; checking books in and out of library; collecting fees and fines; responding to questions from customers. Greets customers; answers customer questions. Assists customers with renewals and requested items. Empties book returns; shelves library materials and straightens shelves. Collects fines and fees from customers; ensures transactions to customer accounts are recorded correctly; prepares daily cash report; issues receipts; assesses customer for lost or damaged items. Assists customers with on-line catalog use and basic computer use; helps customers find library resources. Receives and directs incoming calls; Maintains knowledge of library materials, information resources, current events, and new technologies. Monitors library and customer activity; provides assistance in other service areas as necessary. Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer. Processes interlibrary loans. Some weekend and evening work is required.
Qualifications: Knowledge of library related software and proficiency with computers, Microsoft Office applications, and various mobile devices such as E-readers, tablets, and smartphones. Any combination of education and experience equivalent to graduation from high school with some customer service experience. Library experience preferred.
Salary: $13.00 - $16.90 / hour