DESCRIPTION
Assist library users on a wide range of questions using expertise and understanding of library resources and services.
Provide a high level of customer service and assistance with awareness of library functions and operations.
Oversee the library circulation workflow and system.
Work with other staff to create effective reports.
Assist with computer technology and office equipment.
Work independently to develop effective procedures, set and maintain priorities, and meet deadlines.
Assist Library staff with research guide functions and troubleshooting Library database and website issues.
Complete interlibrary loan requests from students, faculty, and staff and other libraries. Locate requested items, send them out, and handle returned items.
Manage mail, establishing a regular schedule for pick-up and delivery of incoming and outgoing mail. Check in magazines and newspapers and process new books.
Perform other duties as assigned by the Director of the Library.
QUALIFICATIONS
Associate’s degree with three years of work experience.
Strong customer service skills.
Strong organizational skills and technology skills, including Google applications, MS Office applications, social media platforms, databases, and library systems.
Strong attention to detail with the ability to handle multi-tasking and to work in a setting with frequent interruptions.
Effective oral and written communication skills. The ability to work as a member of a team and independently. Reliable and dependable.
The ability to climb stairs and handle some light lifting.
SALARY
$15.00/ HR