Library Assistant - Wake County Public Libraries

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Description: Full-time Library Assistants in the Youth Services Department effectively balance their responsibilities between working on busy service desks and providing operational and programming support. They provide reference, readers' advisory, and basic technology assistance to library members while also actively supporting youth programming under the guidance of a Librarian. Their key responsibilities involve direct interaction with the public at service desks, ensuring excellent customer service by handling tasks such as checking out books, issuing new library cards, and addressing patron informational and reading needs. Additionally, they contribute to the efficient running of the library by providing operational assistance, which may include coordinating Library Page schedules and tasks. These assistants also play a role in the delivery of library programs for youth, offer assistance with basic technology and online searching, and contribute to the creation of visually appealing book displays.

Qualifications: An Associate's degree is the educational requirement, and no specific experience is necessary. Equivalent education and experience are accepted.