Description: The purpose of this position is to ensure an engaging, responsive, user-focused experience for all customers through leadership of the Library Experiences team and management of core services for adults, including Circulation, Reference, and Reader’s Advisory services. Manages Library Experiences Division staff including hiring, training, and supervising. Ensures an outstanding customer experience by effectively identifying, assessing, and addressing user needs. Develops and deploys creative strategies for improving programs and services. Provides departmental and organizational leadership through participation in Library Management Team and collaborations with other managers and town staff.
Qualifications: Master’s Degree or equivalent knowledge, skills, and experience. Master’s of Information/Library Science preferred. Minimum three years experience managing a diverse team.
Salary: $50,886 - $67,143