Description: Provide reference and reader’s advisory services for customers via phone, online chat, email and in person; assist customers with using online catalog, computers and electronic resources; assist with shelving, shifting, shelf-reading, generating reports, and other circulation services; serve as manager-on-duty and supervise volunteers, as needed. Create, plan, host, and organize one program per week for the library. Follow established cash handling and revenue procedures. Create and maintain consistent, meaningful content on the Bragtown Branch Library’s social media platforms, including but not limited to Facebook and Instagram. This position may assist with the preparation, promotion, and execution of programs for all ages, including children, teens and adults; and participate in library-wide committees or projects. Demonstrate an in-depth knowledge of library resources and equipment, including an ability to train customers in the use of online catalog and online resources. Provide excellent customer service in a team-based environment.
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