Description: University of North Carolina Wilmington (UNCW) is seeking an Associate Director of User Services. The Associate Director provides expertise and leadership for User Services, one of five major functional divisions in the University of North Carolina Wilmington’s Randall Library. This position oversees circulation operations, information desk services (including email, phone, and chat services), staff and student employees, stack maintenance, and reserves. This position also coordinates assessment activities for the library. This position serves as a member of Randall Library’s Senior Leadership Team (SLT) which is responsible for the overall leadership and strategic direction of the library and its services, spaces, and resources.
Qualifications: Master’s degree from an ALA-accredited program, or other relevant advanced degree and relevant experience. Five years of increasingly responsible, professional, relevant work experience in an academic library or similar setting.