Description: This position serves as Access Services Evening/Weekend Library Technician for the Libraries. The incumbent provides information and circulation services at the Ask Us service points, fast-paced environments where people go to get help, whether it’s finding a book or signing up for a technology consultation. This position manages materials to support operations and services and organizes and maintains collections. With others, they manage a diverse and high-performing student employee community through scheduling, training, and supervision. The position monitors and troubleshoots patron computing, printing, and staff computing tools, resolves problems for clients, and assists in ensuring the safety and security of people and materials in a high-volume, high-technology research library. The incumbent uses independent judgment and navigates ambiguity to enable excellent user experiences and make the hard things easy for the NC State community.
Qualifications: Bachelor’s degree. Two or more years of relevant experience. Significant and relevant experience providing public / customer service or delivering instruction.
Salary: $41,439 (+10% shift premium for qualified hours)