Description: Assist library users on a wide range of questions using expertise and understanding of library resources and services. Develop good relationships with library users and staff. Maintain the service image of and help supervise the library by providing a high level of customer service and assistance with awareness of library functions and operations. Oversee the library circulation workflow and system. Troubleshoot problems and run reports as necessary. Manage interlibrary loan requests from students, faculty, and staff as well as other libraries. Assist with promoting the library via the library’s social media accounts. Assist the Library Director with library system reports. Work with other staff to create effective reports. Manage computer technology and office equipment, including copiers and printers. Check-in magazines and newspapers and process new books. Assist with other library functions such as archives, inventory, weeding, signage, displays, Library Ambassadors, events, and special projects.
Qualifications: Associate’s degree with three years of work experience./Bachelor's Degree preferred. Strong customer service skills to build relationships with diverse faculty, staff, and students, and to work effectively with library staff. Strong organizational skills and technology skills, including Google applications, MS Office applications, social media platforms, databases, and library systems. Strong attention to detail with the ability to handle multi-tasking and to work in a setting with frequent interruptions. Effective oral and written communication skills. The ability to climb stairs and handle some light lifting.
Salary: $13.00/hour