Topics Related to Library Development

Descriptive Cataloging Basics This webinar will focus on the basic elements needed in a descriptive catalog record. We will discuss what should be recorded and how, RDA cataloging rules, and MARC encoding. By the end of the webinar, attendees will understand how to create/edit a basic descriptive cataloging record. This session is part of the Descriptive Cataloging Webinar Series, https://slnc.info/DCseries. 

You Can Do IT Technology Training  Led by Carson Block, this hands-on training will familiarize participants with the Toward Gigabit Libraries Toolkit and help realize an improvement of the library’s networking capacity to complete a broadband improvement plan and use that knowledge to take advantage of E-rate funding, technology grant opportunities, and the services offered by the NC Broadband Infrastructure Office. One printed copy of the Toward Gigabit Libraries revised toolkit (v. 1.5) will be provided to each participating library system.

You Can Do IT Technology Training  Led by Carson Block, this hands-on training will familiarize participants with the Toward Gigabit Libraries Toolkit and help realize an improvement of the library’s networking capacity to complete a broadband improvement plan and use that knowledge to take advantage of E-rate funding, technology grant opportunities, and the services offered by the NC Broadband Infrastructure Office. One printed copy of the Toward Gigabit Libraries revised toolkit (v. 1.5) will be provided to each participating library system.

You Can Do IT Technology Training  Led by Carson Block, this hands-on training will familiarize participants with the Toward Gigabit Libraries Toolkit and help realize an improvement of the library’s networking capacity to complete a broadband improvement plan and use that knowledge to take advantage of E-rate funding, technology grant opportunities, and the services offered by the NC Broadband Infrastructure Office. One printed copy of the Toward Gigabit Libraries revised toolkit (v. 1.5) will be provided to each participating library system.

Rhodium Rules! Thursday, September 8, 2022, 2:00 pm - 3:00 pm In this 60-minute webinar, we’ll brainstorm ways we can treat customers in such a way that they’ll realize how much we value their presence in our libraries – even if it’s virtually.

Customer Service from Inside Out In this one-hour session, we’ll define internal customer service – what it is and who’s involved. Then we’ll brainstorm best practices to make sure our internal customer service is as good as it can be!

Assertiveness for the Unassertive - Tuesday, August 23, 2022, 2:00 pm - 3:00 pm In this webinar, we’ll discuss the differences between being assertive and aggressive, as well as the dangers of being passive.

The Art of Saying No to Customers In this fast-paced one-hour webinar program, we’ll help you determine when it’s appropriate to use that important little word. More importantly, you’ll learn how to say no in a way that maintains the loyalty you’ve worked so hard to earn.

Inclusive leaders are committed to diversity and inclusion because these objectives align with their personal value and because they believe in their positive impact on the organization. In this session, we examine how leaders articulate authentic commitment to diversity, hold others accountable, and make diversity and inclusion a personal priority.

Introduction to Inclusive Leadership Outstanding leaders create a climate where people are engaged, feel valued, are fully included in decisions and processes, and actively contribute new ideas and ways of improvement. Inclusive leaders achieve these goals by celebrating and valuing differences, unveiling the limitless potential of each individual, and fostering multicultural collaboration. In this overview session, leaders will gain an enhanced understanding of the importance of inclusive leadership in organizations. Participants will understand the knowledge, skills, and competencies needed to effectively lead global and diverse teams. This session also provides an overview of the series. These sessions will be live captioned.