Topics Related to Library Development

Have you ever had a conversation in which no meaningful communication was happening? Did frustration mount? Was the relationship damaged? We’ve all been there. You can handle tough conversations while strengthening relationships, no matter the stakes or how high the pressure. As a result of this half-day, virtual workshop you will: Recognize the factors that derail conversations • Better manage yourself when your hot buttons have been pushed • Understand the most effective communication style to use in challenging situations • Anticipate the communication styles that disrupt discussion • Have tools to improve your communication results

Equity vs. Equality: Creating Equitable Goals for my Work with Dr. Tanisha Felder

In this 90-minute webinar, we will discuss how to look at our work through an equitable and equal lens.

Cultural Sensitivity: Inclusive Communication  In this session, attendees will learn how to overcome the barriers and challenges to effective communication across cultures, genders, and styles. The session will provide tools to foster more effective communication across a diverse workforce and community. This training series will allow library staff to improve their cultural competency and communication skills when interacting with colleagues, library patrons, and the community at large.

Cultural Sensitivity Webinars with Dr. Denise Dennis

Cultural Sensitivity: Avoiding Unconscious Bias

In this session, we examine how implicit attitudes and perceptions result in subtle forms of bias.

Cultural Sensitivity: Fostering Respect in the Workplace North Carolina library staff are invited to register for Cultural Sensitivity: Fostering Respect in the Workplace, https://slnc.info/CS1

Dr Love C. Jones, Cultural Diversity expert,  will lead this virtual session for library staff to explore topics including managing cultural shifts, power and privilege, and matters of race in librarianship.

Work Has Changed, How Do We Survive? A Webinar for Library Managers with Cheryl Gould In this workshop, we will discuss the what, the why, and the how, so that you can start (or keep) moving towards creating a flexible and nimble organization that moves from the old "command and control" management style to a new collaborative style--where managers act more as coaches and facilitators than as directors and critics, and where employees feel engaged and committed to the purpose of the library and feel empowered to get things done.

When Nice Isn't Enough: Dealing with Your Library's Most Difficult Customer Behaviors with Pat Wagner North Carolina library staff are invited to register for When Nice Isn't Enough: Dealing with Your Library's Most Difficult Customer Behavior, https://slnc.info/WNIE. 

Bully-Proof Your Library Webinar with Pat Wagner North Carolina library staff are invited to register for Bully-Proof Your Library, https://slnc.info/BPYL

NC Libraries: Join Us for a National Voter Registration Day Kick-Off Event Register to join the State Library of North Carolina on Wednesday, August 25 at 11:00 am to hear from other NC libraries that participated in the 2020 National Voter Registration Day, and learn how you can participate in 2021!